Preguntas frecuentes
How do web design agencies sell email as a service to clients?
Position email as part of your complete digital strategy, not standalone. When you design a website, include email template design as part of the package. Show how email extends the brand they invested in for their website. Create beautiful email templates that match their site's design. Offer ongoing email management and campaign support. Email increases customer lifetime value, so clients benefit from better communication.
What email design skills do web designers need to learn?
Understand email client limitations (not all CSS works, no custom fonts in all clients). Learn responsive email design without CSS media queries. Know about dark mode and how to design for it. Understand accessibility (good contrast, readable fonts, alt text). Learn animation limitations. Study what converts in email (CTA buttons, clear hierarchy). Most important: test, test, test. Email requires more testing than web design.
How do we create email templates that match our web design?
Use the same color palette, typography (or web-safe alternatives), imagery style, and layout approach. Create email templates with the same visual hierarchy as your web designs. Include similar spacing and alignment rules. Review both together to ensure they feel like they're from the same brand. Over time, refine your email template system to match your web design style. The better the match, the more cohesive the brand.
Should email design be a separate proposal from web design?
It can be both. Some agencies include email templates in their web design package (good for getting the work). Others create separate proposals showing email as an additional service. Either way, show the value. Email is how your clients communicate with customers. Beautiful, on-brand email increases engagement and revenue. Charge separately if it's substantial work; include if it's a natural part of your web design.
How do we handle client edits to email templates after delivery?
Set clear expectations on what's included. Usually, you deliver templates and basic training. Changes or custom tweaks might incur additional fees. Provide a simple guide showing clients how to edit templates safely (change text and images, but don't touch layout). Build templates with locked sections so clients can't accidentally break design. Charge for complex changes or new templates.
What email design mistakes should agencies avoid?
Don't assume CSS that works on web works in email (it doesn't). Don't design for desktop only; test mobile. Don't use text as images (bad for accessibility and deliverability). Don't ignore dark mode; test your designs in dark mode. Don't ignore ALT text for images. Don't use too many custom fonts (fallbacks aren't pretty). Don't test only in Gmail; test across Outlook, Apple Mail, mobile clients. Test thoroughly.