Preguntas frecuentes
How should I onboard new podcast listeners?
Send a welcome email confirming their account and explaining features. Ask them to choose their favorite genres and shows so you can personalize their experience. Send an email showing their selected genres and recommending new shows they might like. Include a feature tour showing how to listen, save episodes, and create playlists. Make it easy to click and start listening immediately. For the first week, send curated recommendations daily so they discover content. Then settle into weekly recommendations. Track which listeners engage and which do not to identify retention risk early.
Should I email listeners every time their favorite show releases an episode?
Yes, absolutely. This is your most valuable email because listeners specifically opted in to hear about these shows. Send it immediately when episodes drop so listeners can play them during their commute or workout. Include episode title, brief description, episode number, and estimated length. Include the show artwork. Make the email mobile-friendly with a large "Listen now" button. For shows that release frequently like daily news podcasts, you might consolidate multiple episodes into one daily email to avoid overwhelming listeners.
How do I recommend new shows to existing listeners?
Send a weekly recommendation email featuring 3-5 new shows based on their listening history. Include show artwork, host names, short description, episode count or series length, why you think they will like it, and a one-click link to subscribe. Feature different genres each week so listeners discover breadth. Include listener testimonials or reviews for credibility. For shows with high-profile guest episodes or special content, feature those prominently. Personalize recommendations per listener so country fans get country shows and true crime fans get true crime shows.
What should I include in a show recommendation email?
Start with episode artwork and show title prominently. Include the host names so listeners know who produces the show. Write a compelling 2-3 sentence description of what the show is about. Explain why you recommend it for them specifically based on their listening history. Include a one-click "Subscribe" or "Listen now" button. For new or lesser-known shows, include a social proof element like "Trending with 50,000 listeners" or a testimonial. Include the average episode length and release schedule so listeners know what to expect. Make the email feel like a personal recommendation from a friend, not a generic ad.
How do I segment my listener email list?
Segment by genre preference first so comedy fans get different recommendations than true crime fans. Within genres, segment by listener level so heavy listeners get different content than casual listeners. Segment by device so mobile-first listeners get mobile-optimized emails. Let listeners opt into specific show notifications so they only hear about shows they care about. Segment by region if you have region-specific shows or languages. Use dynamic segmentation based on actual listening behavior rather than static manual tagging.
How do I prevent listener churn with email?
Track listening frequency and trigger re-engagement emails when listeners go quiet. After 7 days of no listening, send a "We miss you" email with personalized recommendations. After 14 days, send recommendations for new episodes from their favorite shows. After 30 days, offer a special bonus like an exclusive early access episode or ad-free trial. Include podcast episodes they will want to catch up on. Make the offer time-limited to create urgency. Inactive listeners are your best re-acquisition opportunity because they already understand your value.